Business Details
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Managed IT Services & Cloud Solutions in Eatontown, NJ
Rekall Technologies has established itself as a trusted provider of managed IT services and private cloud solutions for law firms and professional service businesses nationwide. Our team of certified IT professionals delivers 24/7 system monitoring, proactive cybersecurity measures, and compliance expertise tailored to industry-specific standards like ABA, HIPAA, and PCI. With dual data centers in Ohio and New Jersey, we ensure zero downtime through redundant infrastructure while providing unlimited technical support for workstations, servers, and cloud environments. Our proprietary security protocols combine advanced EDR/MDR technologies with employee training programs to mitigate data breach risks. As a single-point technology partner, we manage IT purchasing, disaster recovery planning, and network security for multi-office firms and remote workforces.Our dedicated account representatives offer bi-annual IT strategy sessions to align technology solutions with business growth objectives. Through SSAE16 SOC 1 Type II certified facilities and quadruple ISP failover systems, we guarantee data integrity and business continuity for our clients. Our nationwide support model combines remote assistance with onsite services to minimize response times and maximize operational efficiency. With over two decades of experience in enterprise IT management, our team has developed customized solutions that scale with businesses' evolving technology needs. We maintain transparency through detailed monthly billing reports and direct CEO-level consultations for strategic technology planning.
Services
Managed IT Services
Private Cloud Solutions
Cybersecurity Compliance
Backup & Disaster Recovery
Helpdesk Support
Network Security
Cloud Migration
Security Audits
IT Consulting
Data Center Services
Highlights and features
- 24/7 system monitoring with 3-6 minute response times
- Industry-specific compliance expertise for legal and medical sectors
- Unlimited support for all IT infrastructure components
- Nationwide service with local data centers in Ohio and New Jersey
- Security audits and employee training programs included
Associations and certifications
- ABA
- HIPAA
- PCI
- SOX
- SSAE16 SOC 1 Type II
Services
Managed IT Services
Our comprehensive IT management solutions provide 24/7 system monitoring, proactive maintenance, and unlimited technical support for workstations, servers, and network infrastructure. With dedicated account representatives and bi-annual IT planning sessions, we ensure your technology environment scales with business growth while maintaining compliance with industry-specific regulations. Our team of certified professionals handles everything from security audits to hardware deployment, allowing you to focus on core business operations.
Private Cloud Solutions
Rekall's private cloud platform offers secure, customizable Windows-based desktop environments accessible from any device. Our HIPAA-compliant cloud infrastructure includes dedicated servers, application hosting, and 30-day data retention with expansion options. With dual data centers in Ohio and New Jersey, we guarantee zero downtime through redundant systems while providing advanced security features like multi-factor authentication and endpoint detection and response.
Cybersecurity Compliance
We specialize in industry-specific compliance solutions for legal, medical, and financial sectors. Our security services include EDR/MDR protection, penetration testing, employee training programs, and firewall management. With SSAE16 SOC 1 Type II certified facilities and biometric security measures, we ensure adherence to ABA, HIPAA, PCI, and SOX standards while protecting against ransomware, phishing, and data exfiltration threats.
Backup & Disaster Recovery
Our enterprise-grade backup solutions provide 30-day data retention with expansion capabilities and emergency failover systems. With dual data centers and quadruple ISP failover, we ensure business continuity during outages or cyberattacks. The system includes automated backups, rapid data restoration, and security policies to prevent unauthorized access while maintaining compliance with regulatory requirements for data integrity and availability.
Helpdesk Support
Our helpdesk services offer 8am-9pm, 7-day support with 3-6 minute response times through phone, email, or web portal. Certified technicians provide unlimited assistance for workstations, servers, applications, and network connectivity. The service includes new employee setups, hardware deployment, security consultations, and detailed monthly billing reports, ensuring comprehensive IT support for businesses of all sizes.
Questions
What industries do you specialize in?
We specialize in serving law firms, medical offices, construction & trade businesses, financial firms, and professional service organizations with industry-specific IT solutions.
Are your cloud services HIPAA compliant?
Yes, our private cloud solutions include HIPAA, ABA, and PCI compliance with dedicated servers and data segmentation through enterprise firewall systems.
What support hours do you offer?
Our support team is available 8am-9pm, 7 days a week with emergency services available outside these hours.
Do you provide cybersecurity training?
Yes, we include employee security training with phishing simulations and compliance audits for all managed IT clients.
How do you handle data backup?
We offer 30-day data retention with expansion options, redundant storage across dual data centers, and emergency failover systems.
Can you support multi-office firms?
Yes, our nationwide service model supports multi-office firms with centralized IT management and remote workforce solutions.
